We have an easy returns process. Just follow these steps:

1) Place the item back into its original packaging.

2) Process a Return Request and print the shipping label that will be provided.

3) Attach your Returns Label onto the parcel, ensuring any original delivery labels are covered.  

4) Post your parcel back to us by taking it to your ParcelPoint store or post office.

If the original packaging is unavailable (i.e. torn or thrown away), please carefully pack the item you want to return, making sure the item gets to us in the same condition. If it can be packed the way it was packed when you received it (using the same size of box), then that would be appreciated.