Marine Deals AU Help Centre
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Knowledge base
My Account
My Account FAQs
5
How do I register or login to my account?
I forgot my password, what should I do?
I keep getting "invalid email" when I try to login, what should I do?
How do I change my shipping address in my account?
How do I update the credit card details I saved in my account?
Online Orders
Online Order FAQs
4
Can I still cancel or change my order?
How do I track my order?
Can I pick up my order?
What is your privacy policy?
Pricing & Payment
Pricing & Payment FAQs
4
How can I pay for my order?
Can I pay by bank transfer?
Are the prices GST inclusive?
What's a Lowest Price Guarantee?
Shipping & Delivery
Shipping & Delivery FAQs
7
How much does it cost to ship my order?
How do I track my order?
What's the status of my order?
I've received my order but there are missing items - what should I do?
Do you offer Free Shipping?
See all 7 articles
Warranty & Returns
Warranty & Returns FAQs
5
How do I return my item?
I've changed my mind about a product I've ordered, can I return it?
I've received a faulty item - what should I do?
I've received the wrong item - what should I do?
How long does it take to replace or return my item?
Refunds
Refunds FAQs
3
I've changed my mind about my order, can I return it for a refund?
How soon will I get my refund?
I still haven't seen the refund back in my account - what should I do?
Vouchers & Promotions
Vouchers & Promotions FAQs
4
Where do I put my voucher code?
Can I use multiple codes in one order?
My code is not working - what should I do?
Can you re-activate an expired voucher code?
VIP Loyalty Club
VIP Loyalty Club FAQs
8
How do I become a VIP member?
What do I get from being a VIP member?
How do I earn points?
Do points expire?
How do I redeem my points?
See all 8 articles
