Marine Deals AU Help Centre
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Knowledge base
My Account
My Account FAQs
5
How do I register or login to my account?
I forgot my password, what should I do?
I keep getting "invalid email" when I try to login, what should I do?
How do I change my shipping address in my account?
How do I update the credit card details I saved in my account?
Online Orders
Online Order FAQs
4
Can I still cancel or change my order?
How do I track my order?
Can I pick up my order?
What is your privacy policy?
Pricing & Payment
Pricing & Payment FAQs
4
How can I pay for my order?
Can I pay by bank transfer?
Are the prices GST inclusive?
What's a Lowest Price Guarantee?
Shipping & Delivery
Shipping & Delivery FAQs
9
How much does it cost to ship my order?
Do you offer Free Shipping?
Which courier do you use?
Do you deliver to P.O. Boxes?
How long does it take to ship my order?
See all 9 articles
Warranty & Returns
Warranty & Returns FAQs
6
How do I return my item?
I've changed my mind about a product I've ordered, can I return it?
I've received a faulty item - what should I do?
I've received the wrong item - what should I do?
What's the status of my product return?
See all 6 articles
Refunds
Refunds FAQs
3
I've changed my mind about my order, can I return it for a refund?
How soon will I get my refund?
I still haven't seen the refund back in my account - what should I do?
Vouchers & Promotions
Vouchers & Promotions FAQs
4
Where do I put my voucher code?
Can I use multiple codes in one order?
My code is not working - what should I do?
Can you re-activate an expired voucher code?
VIP Loyalty Club
VIP Loyalty Club FAQs
8
How do I become a VIP member?
What do I get from being a VIP member?
How do I earn points?
Do points expire?
How do I redeem my points?
See all 8 articles
