Marine Deals AU Help Centre

Shipping & Delivery FAQs

How much does it cost to ship my order?
Shipping rates include GST and are based on volume and weight. Multiple items usually don't increase freight charges.   All Australia   0 - 1 ...
Wed, 23 Nov, 2022 at 2:16 PM
Do you offer Free Shipping?
All orders over $199 are shipped for FREE! The following conditions apply: This does not apply to large Bulk items like chilly bins, motors and B...
Thu, 30 Nov, 2023 at 3:59 PM
Which courier do you use?
We use Team Global Express to ship you your order. We’ve found Team Global Express to be fast and efficient and usually takes 2 to 4 business days to delive...
Tue, 21 Nov, 2023 at 7:12 PM
Do you deliver to P.O. Boxes?
We use Team Global Express to ship you your order. We’ve found Team Global Express to be fast and efficient and usually takes 2 to 4 days to deliver. Team G...
Tue, 21 Nov, 2023 at 7:15 PM
How long does it take to ship my order?
Your items are usually shipped within 24 hours of placing your order for in-stock products. We’ll send you an email when we ship, and let you know the ‘Trac...
Thu, 10 Jun, 2021 at 12:52 PM
What's the status of my order?
You can check the status of your order using the Order Tracking tool. You just need to enter your order number and last name. What does the Status of my...
Thu, 3 Sep, 2020 at 3:51 PM
How do I track my order?
You can track the status of your order using the Order Tracking tool. And once we've shipped out your order, you'll receive a shipping confirmation ...
Thu, 3 Sep, 2020 at 3:52 PM
I've received my order but there are missing items - what should I do?
Please check your order confirmation email for the stock availability message of the item. If it has a "Usually ships..." message, it will be ship...
Thu, 6 Jun, 2019 at 2:10 PM
What if I'm not home when the package arrives?
By default, for your security and peace of mind, all orders require a signature on delivery. This is our recommendation.  If you are not at home to sign for...
Tue, 21 Nov, 2023 at 7:21 PM